Approach

From a healthcare question to an analysis you can use.

We define the question and the evidence it needs, compare the relevant options, and explain what the results support. Where further review is useful, we identify the inputs and conditions that would need updating.

One current focus is reviewing care access and quality after healthcare integration. We also examine proposed service changes and current gaps in care.

  • Understand access and resources

    Define the services, populations, and constraints relevant to the question, and identify what the available data can establish.

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  • Compare alternatives

    Examine feasible options and the assumptions that could change their relative results.

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  • Review a healthcare change

    Examine what changed, what can be concluded, and what further analysis may be useful.

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The engagement

How an engagement works

  1. 01

    Define the question

    Clarify what is being examined, who or what is affected, and the decision or review the work needs to support.

  2. 02

    Agree the scope

    Identify feasible methods and inputs, then agree the outputs, responsibilities, timing, and fees.

  3. 03

    Conduct and review the analysis

    Examine the evidence, perform the agreed analysis, and review the findings, assumptions, and limitations.

  4. 04

    Explain the findings

    Deliver the agreed outputs and discuss what the analysis supports and what remains unresolved.

Additional questions, data updates, or later reviews are agreed as part of the scope or commissioned separately.

Roles

Who does what

  • The Doogooda team

    Defines the analytical work with you, selects suitable methods, performs the analysis, and reviews how the findings should be interpreted.

  • Your organization

    Provides the purpose, relevant local facts, and agreed inputs, and retains responsibility for the decisions the work informs.

  • Analytical tools

    Our tools support traceable inputs, calculation, comparison, and review. We are developing a shared workspace so suitable analytical work can be carried into a later review.

Understand access and resources

Understand access and resource needs.

An analysis can begin with a service, a population, or a geographic area. We examine what is known about access and available resources, where the evidence is incomplete, and which questions warrant a closer comparison.

Relevant barriers may include travel, affordability, insurance, or service availability. The measures depend on the question and the data that can responsibly support them.

Example question · Not a calculated result

Where might limited additional service capacity make the greatest difference, and which constraints would need to be addressed?

Compare alternatives

Compare alternatives within their real constraints.

We define the reference case and the alternatives, then examine the differences the available methods and evidence can support. The comparison can address access, quality, equity, resource use, or cost as appropriate to the question.

The analysis makes material assumptions and constraints visible, including conditions under which the comparison would change.

For a proposed service change, the comparison can examine who may be affected and what feasible responses would require before implementation. Later observations can support a separate review.

Review a healthcare change

Review what changed in healthcare delivery.

A review can start from a change in services, organization, resource allocation, or funding. We identify the affected population, the relevant period, and the expectations or comparison that can be established.

We distinguish observations from causal findings. Where the study design and evidence support a causal estimate, we explain the assumptions and uncertainty. Other projects may support a descriptive review or a conditional comparison.

The output may inform a next decision, a further investigation, or a separate evaluation. It is not an automatic approval or rejection of the change.

Example questions · Not customer findings

  • A provider examining changes after a referral or scheduling redesign.
  • A public agency or foundation considering where limited support could address a service gap.
  • An evaluation or advisory team examining whether proposed operating conditions are consistent with stated service commitments.

Questions in practice

Two service-change questions, and how we would scope them.

A service change raises questions about who could face a gap in care and what practical responses are available. Here are two examples of questions an organization could bring.

Cancer care

Scoping a chemotherapy-access question

A local practice is considering closing one outpatient chemotherapy site. The question is how patients could continue the treatment their clinical teams have specified, and which service or support arrangements would be feasible.

What the analysis would examine

  • Required treatment

    What needs to be established

    Which treatments and supporting clinical services are in scope, and which receiving sites can provide them.

  • Coverage and cost

    What needs to be established

    Relevant coverage, network and authorization conditions, and the costs patients could face where evidence is available.

  • Appointment capacity

    What needs to be established

    Whether receiving sites can accept the relevant patients and accommodate the required schedules and supporting visits.

  • Repeated travel

    What needs to be established

    The journeys associated with the specified visits, transport options, and who may face practical barriers.

  • Clinical handoffs

    What needs to be established

    How referrals, treatment information, tests, clinical responsibility, and follow-up would transfer between teams.

  • Patient use and preferences

    What needs to be established

    Which alternatives people can realistically use, what available evidence says about their choices, and which constraints remain unmeasured.

  • Quality and uncertainty

    What needs to be established

    Which service and quality measures are appropriate, and what the available evidence cannot establish.

Response options to compare

  • Retain or reconfigure local treatment capacity

    What the comparison would examine

    Clinical feasibility, staffing, operating requirements, appointment capacity, and cost.

  • Arrange capacity at other treatment sites

    What the comparison would examine

    Treatment capability, coverage, appointment availability, transition requirements, and travel.

  • Add transport or coordination support

    What the comparison would examine

    Who the support could help, operational requirements and cost, and which treatment or capacity gaps would remain.

Responses may be combined. Support services are assessed alongside the treatment capacity and clinical requirements they depend on.

You receive

A written brief setting out the affected population, supported findings, unresolved gaps, and implications for the proposed change. An options comparison, where commissioned, shows what each feasible response would require, who it could serve, and which assumptions need further checking.

What the work supports

Use the analysis to examine a service plan, assess a proposed transition, or focus a funding or oversight discussion.

Before and after a change

  • Before a change

    Question

    Under the proposed arrangements, where could access become harder and which responses merit comparison?

    Output meaning

    Conditional analysis under specified evidence and assumptions.

  • After a change

    Question

    What happened to observed access, treatment continuity, or service use, and what needs further review?

    Output meaning

    Observed findings; causal estimates require an appropriate design and evidence.

Emergency care

Scoping an emergency-care access question

A hospital is considering closing its emergency department. The question is which emergency-care pathways would remain available, which communities could face changed access, and what receiving services would need.

What the analysis would examine

  • Where people could go

    What the analysis would examine

    Relevant emergency departments and clinical capabilities for the defined population and care needs.

  • Journeys and emergency transport

    What the analysis would examine

    Self-arrival journeys, ambulance routing and transfer arrangements, using appropriate data for each.

  • Receiving-service constraints

    What the analysis would examine

    Staffing, operating hours, crowding, and downstream capacity where relevant evidence is available.

  • Response options

    What the analysis would examine

    Feasible service, transport, coordination, or capacity arrangements and their requirements.

  • What remains uncertain

    What the analysis would examine

    Unobserved pathways, unavailable capacity data, assumptions, and limits on conclusions about outcomes.

You receive

A brief on the geographic and operational access questions the evidence supports, with gaps and assumptions made explicit. An agreed comparison can assess response options and the resources needed to support them.

Illustrative questions and scopes. No calculated results or customer outcomes are shown.

Discuss a service change

Synthetic demonstration

Current demonstration

An illustrative comparison of GI integration arrangements.

This demonstration uses synthetic inputs to compare GI integration arrangements under a stated capital constraint. It shows modelled financial value and required capital.

In a guided walkthrough, we go through the arrangements, the assumptions behind the comparison, and what the result does and does not establish.

In this illustrative comparison, acquiring the practice has the highest modelled value—but requires more capital than the stated limit allows.

Comparing GI integration options

Compare each option’s modelled value, required capital, and stated requirements. The value ranges reflect the payment assumptions shown in the example.

Payment assumption: $1,440 to $1,530 per procedure.

Modelled five-year value vs. current coverage$0$1M$2M$3M$4MEmploy physiciansMeets the stated requirements$2.24M$2.61MJoint ventureMeets the stated requirements$1.90M$2.09MAcquire practiceDoes not meet all stated requirements$2.58M$3.03MCurrent coverageReference caseRequired capitalCapital limit: $600KEmploy physicians$256KJoint venture$360KAcquire practice$1.00MCurrent coverage$0

Illustrative brief excerpt

Question
Which GI integration arrangements fit within the stated capital constraint?
Finding
The acquisition option shows the highest modelled value, but its required capital exceeds the stated limit. The comparison separates expected value from feasibility.
Assumptions and next checks
The comparison uses synthetic inputs and the payment assumptions shown. Any real application would need organization-specific inputs and a review of the relevant capital and service requirements.

Illustrative brief excerpt using synthetic inputs. Results depend on the stated assumptions and do not represent customer outcomes or an estimated causal effect.

What a guided walkthrough covers

  1. 01

    Start from the question

    A defined choice, the objective, and the constraints the arrangement must respect.

  2. 02

    Compare the arrangements

    The baseline and the alternatives side by side, on the outcomes the analysis supports.

  3. 03

    Examine the assumptions

    Which inputs and constraints drive the result, and how the stated payment assumption produces the value ranges shown.

  4. 04

    Read the result with its conditions

    What holds, what depends on an assumption, and what would need checking before deciding.

Request a GI walkthrough

A guided walkthrough is available on request. The demonstration uses synthetic inputs and does not represent a deployed workflow. Explore service-change questions →

Findings and the record

Keep the evidence and reasoning with the findings.

The agreed outputs explain the question, relevant evidence, assumptions, findings, and limitations. Where useful, a Decision Record can also document the choices considered, the organization’s judgment, and the conditions for a later review.

Records created at the time of a decision are distinguished from expectations reconstructed afterward.

What a Decision Record can contain
  1. 01

    Decision and ownership

    The question, responsible people, and decision timing.

  2. 02

    Objective and constraints

    What the organization wants to improve and what the plan must respect.

  3. 03

    Alternatives and baseline

    The realistic choices and the reference case used for comparison.

  4. 04

    Inputs and evidence

    Local facts, external evidence, estimates, and explicit assumptions.

  5. 05

    Comparison and uncertainty

    Projected differences and the assumptions that could change them.

  6. 06

    Judgment and unresolved issues

    Human review, material disagreement, limitations, and unanswered questions.

  7. 07

    Review conditions

    What would prompt another look, when to check, and who responds.

  8. 08

    Decision history

    The version reviewed, the recorded choice, and subsequent changes.

Follow-up work

Revisit the analysis when its conditions change.

A later review starts from the earlier question, inputs, and assumptions. We identify what remains suitable, what changed, and which results need further analysis. The scope sets out the data updates, responsibilities, review schedule, and fees.

New observations do not automatically establish causation, and a change does not overwrite an agreed analysis until it has been reviewed.

Illustrative questions for a future analysis. These are not calculated results.

When a review leads to another choice.

  • Maintain the current allocation

    What the analysis would need to examine

    Whether the existing arrangement remains consistent with the defined need and constraints.

  • Reallocate available capacity

    What the analysis would need to examine

    Which services and populations would gain or lose access, and whether the change is operationally feasible.

  • Add a defined increment of capacity

    What the analysis would need to examine

    Demand, staffing, supporting resources, implementation timing, and incremental cost.

Not every review ends in another investment. Maintaining the current allocation, further observation, or an independent report are also possible next steps.

Questions

Starting an engagement

Scope and follow-up

Methods and responsibility

Bring us the question you need to examine.

Tell us what you are trying to understand, compare, or evaluate, when the work would be useful, and what information is available. We will assess whether the question fits our current analytical work.